Client Support Consultant - Ambius
£25,000 basic + Bonus and commission opportunities + RI Rewards
If you’re a high-energy self-starter with an interest in horticulture, plant care or simply appreciate impressive designs, then consider Ambius. Ambius enriches the environment and quality of life for people working in offices, hotels, and shopping centres by providing plant displays, seasonal decorations, scenting and stunning wall art.
Because of the continual growth and challenges of our sales and operations teams, we are creating a new position for a Client Support Consultant to work alongside and liaise with multiple colleagues across our sales and operations teams, as well as our paying clients.
You will be based out of the Crayford, Dartford office and will act as the first port of call for contract terminations and complaints, reducing the amount of account closures and also ending relationships with businesses in the right way. You will also spend much time resolving client issues and supplying excellent customer service, sometimes visiting clients to upsell on current contracts where possible.
A day in the life of a Client Support Consultant will have you carrying the following:
We are looking for people who:
In return, you will receive:
We also provide you with 4 weeks’ on-the-job training which will provide you with all the company, product and service information needed, as well as ongoing support from a dedicated trainer and mentor.