Contact Centre Graduate - Bromford
£19,790 basic - £21,500 first year OTE
Rentokil initial is an established global blue chip organisation. We are Britain’s leading provider of business services to a wide range of industry sectors.
We currently have a team of over 60 contact centre employees working across our UK Businesses, and due to continuous growth we are now looking to expand the team and recruit a Graduate. You will join as a Senior Contact Centre Agent within our Contact Centre Graduate Scheme.
Rentokil Initial run other very successful graduate schemes within the field of operations and Sales and we are now extending this into our Contact Centre environment as we believe that developing our people from the front line into management roles works well as they gain a full understanding of all the businesses.
As a Contact Centre Graduate your responsibilities will include:
You will be supported and trained throughout the scheme and ideally work your way up to team management. Training in the first 12 month will include;
To be considered for this Graduate Scheme within our Contact Centre you must have a 2.2 BSc/BA, or higher, in a Business related degree, e.g Business management, Customer Service .
Experience in the following would be preferred but is not essential:
What we will offer you on top of an exciting and varied career with an organisation who is at the forefront of innovation;